Consumer Reviews

Read All Reviews



Quality changed, not worth the price anymore/

Recently purchased Ultra Clean and Ultra Comfort in December 2023 and it has changed drastically. From thick to generic store brand quality no longer worth the price. Going to try Walmart Great Value or Quilted Northern.

Jan S


Has degraded

I have been a user of Cottonelle TP over 30 years. While all brands have created smaller rolls, Cottonelle’s Quality has gone down more and more this past decade. It leaves fine dust over my entire bathroom and also on your rear. The qualit



Et tu !?!?!?

This product is the Best of the worst lately. I have noticed that all toilet paper. All brands have gotten smaller( less sheets.) And even shorter in length and width. I bought a large amount because I didn’t expect the same crap, pun inten




It very soft and got the job done. It also lasted a little bit longer! I didn't have to change the roll as often as I do with different. Very thick and absorbent. Doesn't break when using. One roll lasts a long time.




Very Good ,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,




I buy Cottonelle because it does not have all the excess pieces that fall off of it as soon as you unroll it. I like the thickness of it. I like that it doesn't tear apart real easy when wiping, and I like that it lasts.

Emily R


Was 2 ply

It used to be two ply now it’s only one ply! The cost is the same! I will be looking for a different brand now. I noticed the change about a month ago. Shame on you Cottonelle for still charging the same price when your ultr clean is 1 ply



It's now garbage

It changed and now is crap you have to use way more. I'm frustrated

Tissue Balls


Tissue balls

Hadn't used this brand for some time and decided to give it a try because of the new packaging as well as being on sale. Even after having concerns, I went as far as to purchase the product for a second time. after Same issue! The tissue is



New is much worse

So I've always been a thrifty shopper but everyone that knows me very well, knows that am willing to pay the highest prices for my beloved cottonelle. Well recently that all changed when I bought the package with the look. This new toilet p

Leaving a review is currently turned off. To enable click here and set BazaarVoice in the Marketing section to Active.

Questions & Answers

Product FAQs

No, we only use virgin wood fibers from responsibly managed forests.
Yes, Cottonelle® Toilet Paper is clog safe and septic safe.
Cottonelle® Toilet Paper is biodegradable, made with water and renewable fibers, and sourced from responsibly managed forests.
Yes!   Bundle poly film can be added to ‘Store Drop Off’ collection with other packaging poly films. For store location:
Ultra Clean strong toilet paper is designed to help you remove more at once to feel confidently clean.
Ultra Comfort toilet paper is designed to help you absorb more moisture to feel comfortably clean.
Each sheet is 3.82" x 4.0". The roll is 4.0" wide and will fit into any normal toilet paper holder.
No, Cottonelle® Ultra Clean Toilet Paper has no added fragrance or toxic materials.