Frequently asked questions

Cottonelle Gentle Care™ Toilet Paper

How many different forms of Cottonelle® Toilet Paper are there?
Cottonelle® Toilet Paper is available in three forms: Cottonelle Ultra Comfort Care™ Toilet Paper, Cottonelle Gentle Care™ Toilet Paper, and Cottonelle Clean Care™ Toilet Paper. Cottonelle Ultra Comfort Care™ Toilet Paper is the softest, thickest, most absorbent Cottonelle® ever. Ultra comes in a purple package and is available in big roll, double roll and triple roll sizes. Cottonelle Gentle Care™ Toilet Paper is our gentlest toilet paper. It comes in a green package and is available in double roll sizes. Cottonelle Clean Care™ Toilet Paper has been designed to provide the softness consumers have come to expect. It comes in a blue package and is available in big roll and double roll sizes.
How is Cottonelle Gentle Care™ Toilet Paper different from Cottonelle Clean Care™ Toilet Paper?
Cottonelle Gentle Care™ Toilet Paper has a silky, gentle feel. It has the same softness you expect from regular Cottonelle Clean Care™ Toilet Paper but with an extra gentle touch! You have to feel it to believe it. Look for it in the bright green package!
Is Cottonelle Gentle Care™ Toilet Paper safe for sewer and septic systems?
Yes, Cottonelle Gentle Care™ Toilet Paper is safe for sewer and septic systems.
Is Cottonelle Gentle Care™ Toilet Paper made with any recycled fiber?
No, it is made with virgin wood fibers.
Is your toilet paper a one-ply or two-ply product?
Cottonelle Gentle Care™ Toilet Paper is one-ply.
How do I get coupons or samples for this product?
From time to time, coupons or special offers for Cottonelle Gentle Care™ Toilet Paper are advertised in newspapers. Occasionally you will also find price discounts and other offers advertised at various retailers or in our packages.

Cottonelle Gentle Care™ Toilet Paper is currently offering an online coupon that you may download and print from the site.
Will your triple roll fit on my toilet paper holder?
Yes, all our triple rolls fit current holders without the need for any attachments.

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